1. What are the objectives of Human Resource Planning? Explain the Rate of Return Approach of Human Resource Planning. 20

2. Discuss the quantitative and qualitative dimensions of Human Resources. 20

3. Why is Manpower Forecasts important for tourism industry? Explain the Macro forecasting techniques of Manpower demand. 20

4. Define Job Evaluation. Describe its objectives and advantages. 20

5. Write notes on the following in about 300 words each: 10x2= 20 i) Job Analysis ii) Job Description

6. Discuss both the non-analytical and analytical techniques of Job Evaluation. 20

7. What do you understand by Human Resource Information System (HRIS)? Outline the advantages of a computerized personnel record and information system over manually operated system. 20

8. Explain the phases in the design and implementation of a Human Resource Accounting System. 20

9. What the goals and objectives of Human Resource Development Systems. Elaborate the various mechanisms adopted for achieving these goals and objectives. 20

10. Discuss the role and importance of Human Resource Development in a service industry like tourism.